It was entirely designed and executed by Marketing expert Sibylle Arnold-Shish, who identified a gap in the market for upscale shoe repair and quality formal footwear, upon her arrival in Dubai in 2008.
With a focus set on service and traditions, the company only recruits professionals recognised by the ‘Compagnons du Devoir’, a French professional apprenticeship, training craftsmen to the highest standards of know-how and customer service. Today, The Cobbler offers shoe repair for men and women, ready-to-wear and bespoke services for men, as well as a line of classic slippers for men, women and children, and gentleman’s accessories including shoe care kits. The Cobbler already operates two stores in the Dubai International Financial Centre and at Level Shoe District, The Dubai Mall. Both stores include a shoe repair and bespoke services workshop, also offering personalisation options.